Support - Platillo Nuevo

Because Service Matters

Did you know it's possible to have your cymbals sent to SABIAN for anything from applying a brilliant finish to installing rivets? For as long as we have been around, SABIAN has been the ONLY cymbal company to formally offer this service. Best of all: a flat fee of $40.00 per cymbal, per service - which includes the cost of shipping the cymbal back to you - is all you will be charged*.

Available Services

  • Cleaning & Re-application of SABIAN logo and model designation
  • Removal of small edge cracks
  • Brilliant finish applications (series limitations apply) Re-application of SABIAN logo and model designation
  • Installation of sizzle rivets

Other services may be available upon request, additional charges may apply.

It's easy! Contact SABIAN customer service by phone or e-mail to request a return authorization number and discuss the service options you are interested in. Then we'll fax or e-mail you a shipping label. We'll even pay for shipping it back to you!*

[email protected]


*Continental U.S. and Canadian customers pay inbound shipping only. International customers are required to pay both inbound and return shipping. Not all cymbals may qualify. For full details, terms and conditions, and disclaimers, please contact SABIAN Customer Service. *The cymbal refresh program is intended for cymbals that are for personal use only. Cymbals that are intended for re-sale are not eligible for service under the Cymbal Refresh program.


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